Téléphoner grâce à Internet ? La téléphonie VoIP et ces avantages !
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1. Qu’est-ce que la Téléphonie VoIP ?
La téléphonie VoIP, également appelée « voix sur IP » ou « Voice over Internet Protocol », est une nouvelle technologie de communication qui à révolutionner la manière dont nous effectuons nos appels téléphoniques. Elle permet de transformer les signaux audio analogiques en données numériques permettant ainsi d’établir des appels via Internet. Elle permet donc également d’utiliser la téléphonie sans appareil physique (téléphone). Cette innovation à bouleverser le paysage des télécommunications en offrant une alternative efficace et économique aux réseaux de téléphonie traditionnels
2. Comment fonctionne la VoIP ?
La VoIP permet de transmettre la voix sous forme de paquets de données à travers Internet. Contrairement aux systèmes téléphoniques classiques qui utilisent des lignes terrestres, la VoIP convertit les signaux vocaux en données numériques et les envoie via le réseau IP. Lorsqu’un appel est effectué via la VoIP, la voix est décomposée en paquets de données, puis envoyée sur le réseau. Ces paquets sont ensuite réassemblés à leur destination pour restituer le son.
Le processus de conversion de la voix en données numériques implique plusieurs étapes :
Numérisation : Le signal vocal analogique est converti en données numériques. Cela permet de le fragmenter en paquets.
Compression et Encodage : Les données numériques sont compressées pour optimiser leur transmission sur le réseau. Différents codecs sont utilisés pour cette compression, chacun ayant ses avantages en termes de qualité et de bande passante.
Transmission : Les paquets de données sont envoyés via Internet en utilisant le protocole IP.
Décompression et Décodage : À l’arrivée, les données sont décompressées et décodées pour reconstituer le signal vocal d’origine.
3. Quels sont les avantages de la Téléphonie VoIP ?
1. Coût Avantageux :
La VoIP est souvent plus économique que les systèmes téléphoniques traditionnels, notamment pour les appels internationaux. Elle élimine les frais liés aux lignes terrestres et propose souvent des forfaits illimités.
2. Flexibilité et Mobilité :
La VoIP permet de faire des appels depuis n’importe quel appareil connecté à Internet, offrant ainsi une grande flexibilité et une mobilité. Les utilisateurs peuvent passer des appels depuis leur ordinateur, leur smartphone ou leur tablette, à partir de n’importe quel endroit.
3. Fonctionnalités Améliorées :
Les systèmes VoIP offrent un large éventail de fonctionnalités avancées telles que la messagerie vocale, la conférence téléphonique, le renvoi d’appels, la gestion des appels, les files d’attentes, etc., qui sont souvent incluses dans le forfait. Vous aurez également la possibilité de créer des stratégies pour votre entreprise (CallFlow, etc …)
4. Intégration avec d’autres Applications :
La VoIP peut être intégrée à d’autres applications, facilitant ainsi la collaboration et la communication au sein des entreprises. Elle peut être intégrée aux plateformes de messagerie (exemple : Microsoft Teams),
et bien d’autres…
5. Implémentation simple et rapide :
Tout ce dont vous avez besoin pour configurer votre matériel de VoIP est un routeur. Tous les autres paramètres peuvent être facilement configurés via l’interface web de n’importe quelle connexion Internet.
4. Quels sont les inconvénients de la Téléphonie VoIP ?
1. La dépendance à Internet :
La qualité des appels VoIP dépend de la qualité de la connexion Internet. Si la connexion est faible ou instable, cela peut entraîner des appels de qualité médiocre voire des interruptions de communication.
2. Alimentation électrique et Panne Internet :
En cas de panne électrique ou d’interruption de l’accès à Internet, l’utilisation de la VoIP est compromise. Les téléphones traditionnels sont souvent plus fiables dans ces situations.
3. Sécurité et Confidentialité :
Comme la VoIP utilise Internet, elle est sujette aux risques de sécurité tels que l’interception des données et le piratage des appels. Il est essentiel de mettre en place des mesures de sécurité pour protéger les communications.
4. Notre partenaire
Grâce à notre partenariat stratégique avec Telavox, nous sommes en mesure de fournir des solutions de communications VoIP de haute qualité et entièrement adaptées à vos besoins.
Telavox est un leader reconnu dans le domaine des communications d’entreprise, offrant des services VoIP fiables, sécurisés et riches en fonctionnalités.
Nous pouvons donc vous garantir une intégration fluide ainsi qu’une implémentation rapide et réussie de la téléphonie VoIP dans votre environnement professionnel.
Que ce soit pour améliorer la productivité, réduire les coûts de communication ou optimiser vos interactions avec les clients, notre collaboration avec Telavox nous permet d’offrir des solutions innovantes qui répondent efficacement à vos besoins en matière de communication !
Alors n’hésitez pas !
Prenez contact dès à présent avec DISA afin de discuter des différentes manières d’optimisation
pour vous et votre entreprise !
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