Terms and conditions
DISA services are subject to the terms below.
Unless expressly agreed otherwise in writing, all services are subject to these terms and conditions.
1. Acceptance
Any use of our services implies full acceptance of these terms and conditions.
2. Deadlines
Delivery times are provided for information only and do not constitute a firm commitment. Delays shall not give rise to compensation or termination.
3. Services
Services are based on information provided by the client. They are carried out with due care but without any absolute guarantee of results.
4. Complaints
Any complaint must be submitted within 8 days by registered mail, otherwise it will be considered invalid.
5. Payment and late fees
In case of non-payment:
- Late interest: 9% per year
- Compensation: 15% of the outstanding amount (minimum €90)
- Reminder fees ranging from €5 to €25
6. Suspension of warranties
Warranties are suspended in case of non-compliance with obligations, particularly in case of late payment.
7. Language
The absence of a translation in the client’s language does not affect the validity of these terms.
8. Client responsibility
The client is responsible for their data and must ensure proper backups.
9. Transport
Goods are transported at the buyer’s risk. Shipping costs are borne by the client.
10. Disputes
The courts of Brussels shall have exclusive jurisdiction. For disputes below €1,735, the Justice of the Peace of Schaerbeek is competent.
11. Equipment
The client acknowledges the technical specifications of the equipment. DISA guarantees only compliance with those specifications.
12. Hidden defects
Liability is limited to repair or replacement of defective equipment. No indirect damages may be claimed.
13. Warranty
Products are covered by a 3-month warranty, without automatic renewal.
14. Software
Software is provided with care but without any guarantee of compatibility. Liability is limited to replacement or refund.
15. Services
Services are billed on a time basis. Travel costs may be charged depending on distance.
Last updated: May 2026